Midwest Basement Systems was born in 1995 with the idea of providing a level of customer service in basement waterproofing and foundation repair that was so high it would raise the bar for all home service contractors in the region. Since then, we've helped tens of thousands of Iowans protect their greatest investment—their homes—and have grown in both size and experience. Today, as part of the Thrasher family of companies, we are positioned to provide this exceptional service to homeowners throughout the region for many generations to come.
We are a member of Basement Systems, which is an international association of waterproofing contractors and are also part of the Supportworks network. The Supportworks team includes experts in construction, geotechnical and structural engineering, foundation assessment, product innovation, software development, manufacturing, training, logistics, marketing, accounting, and the list goes on.
These associations are a collective cutting-edge brain bank of waterproofing, crawl space repair, and foundation repair techniques.
In the beginning, like with many new companies, all staff did all things. Over the years, Midwest Basement Systems has developed and organized into dedicated departments.
Currently, we have a Call Center to handle incoming calls, These crews are professionally trained in foundation repair, installation of waterproofing products, and both the repair and installation of crawlspace encapsulation products.
Additionally, these crews are trained in both residential, and commercial foundation repair and waterproofing. Midwest Basement Systems's full-time customer service staff is available to handle your questions and concerns.
Working closely with the Customer Service Department is our Service Department. Our Service Department is staffed with professionally trained and skilled individuals. The department breaks down into project management, permits, and annual service.
We also have a fully trained and trusted staff in Systems Design and even have a specialist in our commercial foundation work and a specialist in concrete leveling. These individuals' expertise in products and product knowledge will help you identify what it is that you would like to accomplish in your basement and help you set up your basement repair project.
Over the years we have won a number of awards and we are proud of all of them. There's one in particular that we'd like to highlight. We are the 2010 Better Business Bureau "Integrity Award" winners. This accomplishment was achieved through a total team effort. It wasn't any one department or division, but a total effort from all departments.
We believe that a home worth owning is a home worth fixing.
What we do to help you fix or repair your home is:
Call us today and let us help you begin your project!
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